Child Care Terms and FAQs

Enrolments

The Child Care service at the Casey RACE uses a computerised bookings system. You will need to complete our enrolment form prior to using our service. All immunisation details must be sighted and signed off by a staff member. If your child suffers from anaphylaxis, allergies or asthma you will need to make an appointment with our Child Care Coordinator to discuss your child’s needs and to go through our Anaphylaxis policy and procedures. Once all enrolment forms are complete our friendly staff will book you into a session.

Bookings

Our child care service is licensed for 28 children and we must ensure compliance across its operation. Bookings are essential and may be made through the Casey Race Child Care direct line on 5990 8605, during the hours of 9am – 1.30pm or through Customer Service on 5990 8600 outside of these hours. Bookings are taken on a weekly basis. Any bookings questions please feel free to call and speak with one of our friendly educators who will help you book in for your session.

Cancellation Policy

Parents must cancel their Child Care bookings in advance to allow the waiting list to be contacted. Please follow these cancellations steps: 

  1. Cancellations can be made by 7.30pm the night before. If you cancel the night before you can re-book for the week ahead. This option is provided to cater for unwell children and not to be used for more than two consecutive weeks. 
  2. You can call and cancel on the day of your booking before 7.30am and you will not be charged for the session. However, you are not guaranteed a spot for the following week and will have to call back after 11am to re-book. 
  3. If you do not call and cancel by 7.30am on the day of your booked session you will be charged. You will need to call after 11am to re book for the following week.
Signing In / Out

A parent or guardian must sign in and out using our iPad when dropping off or collecting their children. As per regulations no child will be given into custody of another person unless authorisation in writing has been given.

Anaphylaxis, Allergies and Asthma

The Casey RACE Child Care has children that attend with severe allergies and life threatening anaphylaxis. Due to this we have a ‘No Nut’ policy in place. This policy refers to foods such as nuts, muesli bars containing nuts and spreads such as peanut butter and Nutella.

If your child suffers from anaphylaxis, allergies or asthma, you will need to book a time with our Child Care Team Leader to complete a risk management plan. This plan must be completed before the child can begin the kinder program.

How much do child care/holiday programs cost?

Kinder Pricing

$16.00 per session.

A deposit of $50.00 must be paid to enroll in the program. All remaining payments need to be finalised by the second week of each term.

Sessional Care PricingPer Hour
Members:
Per Child$5.50
Per Family$10.00
Casuals:
Per Child$8.30
Per Family$16.70
Occasional Care PricingPer Hour
Per Child$8.90
Per Family 2 Children$16.70
Per Family 3 Children$22.10
Kids Club Pricing
One child- Member$7.80
Siblings- Member (per child)$6.00
One child- Non-Member$9.90
Siblings- Non-Member (per child)$8.40
What should I bring to Kinder?
  • A named bag
  • A named, wide brimmed hat - Term 1 & 4
  • A named coat - Term 2 & 3
  • Spare, named clothes
What should I bring to Child Care?
  • Healthy Snacks
  • Drink
  • Nappies and Wipes
  • Dummy
  • Special Blanket
  • Change of Clothes
  • Hat
  • Coat and Beanie
  • Sunscreen
Can I leave the Centre while my child is in the care?

If your child is enrolled in occasional care, yes you are able to leave the Centre.

Otherwise, you must remain on the premises at all times.  

Do I need to book?

Yes, your child must be booked into a session to attend. This can be done once all enrolment processes have been completed. Please speak to Customer Service to book your child in.

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